Salary: Competitive, plus generous benefits
Location: Canary Wharf, London (E14), UK or Frankfurt, Germany. All staff are currently hybrid working.
Duration: Permanent
Hours: 35 per week
Reports to: Chief of Market Relationships
We are looking for a motivated and customer-focused team player to join our team.
The products team acts as the first point of contact for customers when they purchase or enquire about our products and services. The team aims to provide customers with a polite, friendly greeting and a helpful, swift resolution to their query so that their needs are met. The team deals with an average of 20-30 legitimate inbounds per month (by email and phone) in our high-growth environment.
This job description outlines the specific role responsibilities and the skills and attributes we are looking for.
Candidates who wish to be considered for this role must:
Closing date: Closed
Due to the number of responses we receive, we are unable to respond individually to each application. If you do not hear from us within two weeks of the closing date you may assume that your application has been unsuccessful.